| |  After Sales SupportAs an approved service dealer for all major manufacturers ROWLANDS is authorised to respond to call outs from customers who have warranty issues with marine electronics hardware subject to the manufacturers terms and conditions being fulfilled which as a minimum will include original installation or commissioning by an approved service dealer.
Faulty equipment will be repaired or replaced within the warranty period provided failure is attributable to faulty workmanship or materials.
ROWLANDS affords priority to warranty calls.
Installations by ROWLANDS carry a 12 months conditional warranty on materials and workmanship. Faults will be rectified at no cost to the customer subject to the vessel being within 40 miles of PWLLHELI.
During 24 years ROWLANDS has accrued significant exposure to all marine electronics manufacturers and has on site workshop facilities for service and repair of hardware. In situations where manufacturer involvement is required ROWLANDS will arrange for removal from the vessel, repair, reinstallation and recommissioning.
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